Solve My Cube support

Support

Need help with the website, a cube state, photo scanning, or the iOS app? Email support and include the platform, device, and a short description of what happened.

Email support@solvemycube.app

What to include

The platform you used: website, iPhone, or iPad.
The app version and iOS or iPadOS version if relevant.
Whether the issue happened during manual entry, camera scan, photo import, validation, solving, playback, or iOS purchase restore.
A screenshot if it helps explain the issue. Do not send sensitive personal information.

iOS app purchases and refunds

This section applies only to the iOS app. Solve My Cube iOS purchases are processed by Apple through the App Store. If a purchase does not appear in the app, use Restore Purchases first.

Refund requests and billing issues for iOS app purchases are handled through Apple's purchase support flow. We can help investigate app behavior, but we cannot access or change your App Store payment method.

Privacy

Cube photos and cube states are processed locally by the website or iOS app and are not uploaded to Solve My Cube servers. Read the privacy policy for details.